Q: How long can I burn my candle?

A: The maximum time you should burn any candle is 4 hours to avoid overheating your container that can cause a glass container to break or possibly cause a fire. 

Q: How long should a new candle burn? 

A: A candle lit for the first time should be burn until you reach a full melt pool which means all wax has melted to reach the sides of your candle vessel/jar.

Q: Should I blow out my candle to extinquish the fire?

A: No, you should never blow out a candle with hot wax; use a candle snuffer to extinquish the flame.

Q: Should I trim the wick before lighting my candle for a subsequent burn?

A: Yes, always make sure that you trim your wick before each light to remove the debris and to ensure you have a clean burn each time.

Q: Can I burn my candle on counters or marble counter top?

A: Candles should always be placed on a heat resistant surface to prevent burns to surface of the container becomes warm or hot; use a candle plate, coaster or candle lid to place candle on.

Q: Can I burn the candle if the flame gets too close to the candle holder or container.

A: For a margin of safety, discontinue burning a candle when 2 inches of wax remains (½ inch if a container candle or jar candle).

Q: Why don’t candle makers add a lot more fragrance?

A: There is a maximum amount of fragrance that can be added to a candle before it no longer burns cleanly or properly.

Q: How can I minimize the candle soot that makes my jars black at the top?

A: The production of candle soot can also be minimized in the following ways:  Trim the wick to ¼ inch before every use to promote proper flame height, place the candle away from drafty areas to avoid flame flickering, and ensure that the wax pool is free of debris.