FAQ's
Q: How long can I burn my candle?
A: The maximum time you should burn any candle is 4 hours to avoid overheating your container that can cause a glass container to break or possibly cause a fire.
Q: How long should a new candle burn?
A: A candle lit for the first time should be burn until you reach a full melt pool which means all wax has melted to reach the sides of your candle vessel/jar.
Q: Should I blow out my candle to extinquish the fire?
A: No, you should never blow out a candle with hot wax; use a candle snuffer to extinquish the flame.
Q: Should I trim the wick before lighting my candle for a subsequent burn?
A: Yes, always make sure that you trim your wick before each light to remove the debris and to ensure you have a clean burn each time.
Q: Can I burn my candle on counters or marble counter top?
A: Candles should always be placed on a heat resistant surface to prevent burns to surface of the container becomes warm or hot; use a candle plate, coaster or candle lid to place candle on.
Q: Can I burn the candle if the flame gets too close to the candle holder or container.
A: For a margin of safety, discontinue burning a candle when 2 inches of wax remains (½ inch if a container candle or jar candle).
Q: Why don’t candle makers add a lot more fragrance?
A: There is a maximum amount of fragrance that can be added to a candle before it no longer burns cleanly or properly.
Q: How can I minimize the candle soot that makes my jars black at the top?
A: The production of candle soot can also be minimized in the following ways: Trim the wick to ¼ inch before every use to promote proper flame height, place the candle away from drafty areas to avoid flame flickering, and ensure that the wax pool is free of debris.